Privacy Policy

1. Introduction

Mooney S.p.A. ("Mooney", "we", "us") is committed to protecting the privacy and personal data of visitors to this website and users of our services. This Privacy Policy explains how we collect, use, and safeguard information in accordance with Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR") and Italian Legislative Decree No. 196/2003 as amended.

2. Data Controller

The data controller is Mooney S.p.A., with registered office at Via Privata Nino Bonnet 6/A, 20154, Milano, Italy. For any matters relating to the processing of personal data, you may contact us at support@mooney.ltd.

3. Data We Collect

We may collect the following categories of personal data:

• Identification data: name, fiscal code, and document details provided when accessing our services.
• Contact data: email address, telephone number, and postal address.
• Transaction data: information related to payments, transfers, and service usage.
• Technical data: IP address, browser type, device information, and browsing data collected through cookies and similar technologies.
• Communication data: content of enquiries and correspondence sent to us.

4. Purposes of Processing

Personal data is processed for the following purposes:

• Providing electronic money, digital payment, and proximity banking services.
• Responding to enquiries and requests submitted through this website.
• Complying with legal and regulatory obligations, including anti-money laundering requirements.
• Maintaining the security and integrity of our systems and services.
• Improving the content and functionality of this website.

5. Legal Basis

The processing of personal data is based on one or more of the following legal grounds:

• Consent: given by the data subject for specific processing activities.
• Contract: necessary for the performance of a contract or service requested by the user.
• Legal obligation: required to comply with applicable laws and regulations.
• Legitimate interest: pursued by Mooney in the context of its business operations, consistent with the rights and freedoms of data subjects.

6. Data Retention

Personal data is retained for the period necessary to fulfil the purposes for which it was collected, including any legal, accounting, or regulatory requirements. After this period, data is securely deleted or anonymised in accordance with our data retention policies.

7. Data Sharing

Personal data may be shared with the following categories of recipients:

• Authorised service points and partners operating within our network.
• Payment infrastructure providers and financial institutions involved in transaction processing.
• Public authorities and regulatory bodies where required by law.
• Technical service providers acting as data processors under our instructions.

We do not sell personal data to third parties.

8. Your Rights

Under the GDPR, data subjects have the following rights:

• Right of access to their personal data.
• Right to rectification of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten").
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing.
• Right to withdraw consent at any time.

To exercise these rights, please contact us at support@mooney.ltd. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be published on this page with the revised date. We encourage you to review this policy periodically.

11. Contact

For any questions or requests regarding this Privacy Policy or the processing of personal data, please contact us:

• Mooney S.p.A., Via Privata Nino Bonnet 6/A, 20154, Milano, Italy
• Email: support@mooney.ltd
• Phone: +39 02 9167 3001

Last updated: August 2026